We have just returned from a great holiday to Pine Cliffs Ocean Suites (so good we stayed an extra week!) Amazing service from Keri and the Black Opal - they assisted throughout the trip with Covid travel advice and updates. I will definitely be using Black Opal for my future travel plans!
Just back from a wonderful break at the Victoria Gran Melia in Palma, organised for us by Black Opal.
This was a perfect location overlooking the Harbour with views of the Cathedral, and ideally placed to explore this fascinating City.
Everything went smoothly thanks to the care and attention of the Black Opal team, and particularly in the current climate of COVID with all the forms and tests that were necessary.
From the first phone call, and the inception of our chosen destination, Alex showed niche knowledge of local conditions, potential pitfalls, and scenarios to give us maximum benefit from our time away.
Nice variety in options quoted, competitive pricing against peers, and lots of useful guidance issued before travel. Local representatives upon arrival were exceptional and made the process fast and seamless. Nice to be contacted after arrival, by both Black Opal and local rep. High service levels.
We decided to extend our stay, and even during uncertain times the service remained very fast, and multiple options were offered, and Alex understood our needs and how to stretch even more from the trip.
The service feels truly personal, and we felt very well looked after throughout. Also, very rare to receive a call, once back home, to thank us for booking and to see what could have been improved on. The value of using a specialist travel agent, for such a trip, was demonstrated throughout the entire process and we shall continue to use Black Opal in the future.
My Dad, Paul, travelled to South Africa on Black Opal’s first cricket tour and had a fantastic time. Brilliant itinerary, so not just a trip for cricket lovers. Spectacular scenery and wildlife on the organised safaris. All travel arrangements were taken care of, both internationally and domestically.
Would highly recommend Black Opal.
Really looking forward to meeting up with Gladstone and the team on the next tour.
Gladstone, Alex and Jamie were all very generous, kind, helpful and welcoming throughout our tour, every detail thought of and all carried out professionally. Would certainly recommend to anyone wanting to travel with Black Opal and hope to use again!
A previously hidden gem of the sports travel industry Black Opal will, I confidently predict, become the new gold standard of the industry. The Team’s years of experience and knowledge shine through constantly resulting in a slick, fun and very informal experience for everyone. I’ve watched cricket in South Africa many times before but never in such welcoming and friendly company. I can’t wait to get out to the West Indies early 2022 with the Black Opal Family!!!
Black Opal! Wow! You really have created and made a superb holiday.
All the arrangements have been top class......all the transfers, hospitality at the ground have been excellent. Christmas Day was absolutely amazing.
I really do congratulate you for getting it so right!
Thank you so much for organising our perfect holiday in Barbados.
Given we asked at short notice for a very particular holiday to suit each of our family you executed our demands perfectly and were able to get the relaxing break we wanted while still enjoying the wide choice of high-quality restaurants and bars.
The Colony Club was a great choice matching its relaxed style with delivering excellent service. The little touches that you added like the personal greeting by your representative who on our arrival whisked us through immigration speedily to our personal ground transport are the differences that set travel companies apart.
We spent our time in the company of Gladstone and a small team of cricket fans just before and during the first Test.
He hosted us fabulously and the organised Safari at Madikwe was a great warm-up. Nothing was too much trouble.
Amazing, superb, phenomenal and that still doesn’t cover it! Thanks to Gladstone for being a great host at Madikwe Safari Lodge. It couldn’t get any better!